Come Back Reminder Support

Frequently Asked Questions

When you install Come Back Reminder, we inject a minimal JavaScript code to your store-front. This script simply watches user's focus behavior on your page and updates the browser page title when user switch tab to another page on their browsers. That's it. We don't request/access/store any other information.

We only track one behavior about your user, whether they are currently on your page or not. This information is not stored in anywhere, only tracked real-time on their browser and helps us to determine when to activate/deactivate Come Back Reminder message. No other information is tracked about your users.

No, we don't access nor store your orders data.

No, we don't access nor store your customer data.

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